FAQ

Everything you need to know.

Can't find your answer? Ask Kai below.

What's included in the Core Plan?

Your ongoing accounting — GST returns, monthly reports, end-of-year financial statements, and your personal tax return. Everything a real estate agent needs, done for you every year.

Do I need to keep paper receipts?

No. When your bank account is connected, we send you a link to your personal RealtyAI receipt app. Save it to your phone's home screen like any other app — it takes about 30 seconds.

Next time you buy something for work, open the app, point your camera at the receipt, and tap the button. That's it. We attach it to the matching transaction in your books automatically.

IRD requires evidence of business expenses for seven years. If you're ever audited, every expense is already documented and matched to the right transaction. Most agents can't say that. With RealtyAI, you can.

Am I audit ready?

IRD can audit any business at any time. When they do, they ask for one thing: proof. Proof that your claimed expenses actually happened and were for business purposes.

The most common reason expenses get disallowed in an audit is simple — no receipt. The expense is in your books, but there's nothing to back it up. IRD disallows it. You pay more tax, plus interest, sometimes penalties.

The RealtyAI receipt app removes this risk entirely. Every time you spend money on anything for work — fuel, advertising, client entertainment, subscriptions, gear — open the app and take a photo before you leave. It takes five seconds. We attach it to the right transaction in your books automatically. When IRD comes knocking, everything is there.

There's a second benefit that most people don't think about. When your accountant can see the receipt, they don't need to email you asking "what was this charge?" That back-and-forth disappears. Your books get done faster, with fewer interruptions to your day.

Audit protection and less admin — that's what the receipt app gives you. Use it every time.

How much does it cost?

$130 + GST per month, or $1,482 + GST per year (save 5%). No hidden fees, no price increases.

What's the monthly report?

Every month we email you a summary of where you stand. Your GST position — what you owe or what's coming back to you. And your income versus expenditure ratio, broken down by category.

If you're spending more on marketing and sales, we'll show you whether that's flowing through to your income line. It's a simple read — just the numbers that matter.

What do I get when my GST return is filed?

Every time we file your GST return, we send you a report. It shows your income for the period, your expenses, and anything that's moved significantly from your previous two returns or the same period last year.

We also include local real estate market data for your area — sales volumes, number of listings, and open home activity — so you can see how your business is tracking against the market.

Do I need a Xero subscription?

No. We handle the software. That's around $420 a year back in your pocket.

I haven't filed last year's tax return. Can you help?

Yes. We offer a one-off catch-up for $900 + GST — financial statements and tax returns for prior years not yet completed. You can add it when you sign up.

I own a rental property. Does that cost extra?

Yes, an annual fee. $400 per year if the property is in your personal name, $490 if it's through a partnership.

I have a company or trust. Can you handle that?

Yes. Pricing for companies, trusts, and LTCs is worked out individually — it depends on the complexity. But don't worry, I'm sure we'll easily beat your current pricing by at least 30%. We'll discuss this further if you flag it when filling in the onboarding form.

How do I switch from my current accountant?

We handle it. You give us permission, we write to your old accountant and request your records. Most clients are fully set up within a couple of days.

What's Supercharge?

A speed add-on for $200 + GST. Your tax return is completed within 60 days of the end of the financial year. If we don't deliver, you'll get your Supercharge fee back.

I heard there's an NZREC discount. How does that work?

If you're an NZREC attendee, Supercharge is free. Enter the code NZREC26 when you sign up.

How long does it take to get set up?

Sign up online, connect your bank account, and you're done. About 10 minutes. We do the rest.

What's GST and do you handle it?

GST is Goods and Services Tax — filed with IRD every 1, 2 or 6 months depending on your turnover. Yes, we handle it. It's included in the Core Plan.

Can I cancel?

Yes, any time. No lock-in contracts, no cancellation fees. You only pay for the months you were subscribed.

Still have a question?

Kai can answer straight away — no forms, no waiting.